Privacy Policy
1. Introduction
At Hayak Riyadh, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data.This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using our website and services.By using our website or engaging our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide personalized relocation and onboarding services efficiently. This includes:a. Personal InformationFull nameEmail addressPhone numberCountry of origin and intended arrival dateEmployer or sponsor details (if applicable)Service preferences or inquiriesb. Technical InformationIP address and browser typeDevice and operating system informationPages visited, time spent, and referral sourcesCookies and analytics datac. Optional InformationFeedback or survey responsesDocuments voluntarily shared (e.g., housing preferences, onboarding forms)
3. How We Use Your Information
We use your personal information only for legitimate business purposes, including:Processing inquiries and service requestsPersonalizing your relocation and onboarding experienceCommunicating updates, confirmations, and service follow-upsImproving our website, services, and user experienceComplying with Saudi laws and regulatory requirementsWe do not sell, trade, or rent your personal information to third parties.
4. Sharing of Information
We may share your information with trusted partners and service providers only to fulfill your requested services, such as:Real estate agents and housing providersRelocation and transportation partnersLegal, HR, and government service facilitatorsIT and hosting providers maintaining our digital infrastructureAll third-party partners are contractually obligated to maintain confidentiality and protect your data.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and understand user behavior.You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Saudi law.When data is no longer needed, it is securely deleted or anonymized.
7. Data Security
We implement strict security measures to safeguard your personal information, including:Encrypted data storage and transmissionSecure access controls and authentication protocolsRegular system monitoring and data auditsHowever, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights
You have the right to:Request access to the personal data we hold about youRequest correction or deletion of your dataWithdraw consent to receive marketing or communication messagesRequest a copy of your data in a portable format (where applicable)To exercise any of these rights, please contact us at:📩 privacy@hayakriyadh.com
9. International Data Transfers
If you are located outside Saudi Arabia, your data may be transferred to and processed in Saudi Arabia, where data protection laws may differ from your country. We ensure all data transfers comply with applicable privacy laws.
10. Links to Other Websites
Our website may contain links to partner or third-party websites.Hayak Riyadh is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.The revised version will be posted on this page with an updated “Effective Date.”
12. Contact UsI
f you have any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us at:
Hayak Riyadh – Riyadh Landing
📧 Email: admin@hayakriyadh.com
🌐 Website: www.hayakriyadh.com
📍 Riyadh, Kingdom of Saudi Arabia